airbetTerms of Use

These terms set out the conditions under which we at airbet operate our sportsbook, live-dealer casino, and slot-game platform in supported jurisdictions across Southeast Asia. When you create an account and deposit funds through our Android app, iOS browser, or desktop interface, you agree to these terms and our commitment to transparent account management, secure payment processing, and dispute resolution.

Our platform supports Liga 1, Piala AFF, and major football tournamentslive-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger, slots such as Aviator and Sweet Bonanza, and esports markets covering Mobile Legends, Free Fire, and PUBG Mobile. We handle all account verification, deposits, and withdrawals according to the practices outlined below.

This page explains our account policy, payment terms, dispute resolution process, and the legal framework governing your use of airbet.

Account Conditions and Deposits on airbet

When you join airbet, we require an email address, password, and basic identity information (full name, date of birth, phone number). We ask you to confirm your email through a verification link; this step protects your account from unauthorized access. We do not ask for your payment credentials—payment processing is handled by certified third-party providers who hold your card or bank details, never us.

Once your account is verified, you can deposit funds. We accept eight payment methods: DANA, e-wallet, mobile banking, local payment, and online payment (mobile e-wallets), e-wallet (QR-code payment), and direct bank transfers from mobile banking, local payment, online payment, and e-walletEach method routes through encrypted secure-payment infrastructure. We do not store your banking passwords or card numbers; all sensitive data is encrypted in transit and managed by our payment partners.

Deposits appear in your airbet account within moments of your confirmation. We do not charge deposit fees. Your balance immediately becomes available for sportsbook bets, live-dealer stakes, or slot spins. We log every deposit in your transaction history, accessible from your account dashboard on mobile or desktop.

Withdrawals follow the same payment-method path as deposits: you request a withdrawal, we verify your identity using your submitted documents, and we process the transfer back to your original deposit method. This review typically takes several hours. We notify you via email and in-app message when your withdrawal is approved and when it completes. We do not guarantee specific processing windows, but we work during business hours to settle all withdrawal requests within standard review timelines.

Bonus Terms and Dispute Resolution

From time to time, we at airbet may offer bonuses, free bets, or promotional credits to eligible accounts. Any such offer is subject to specific terms—playthrough requirements, game restrictions, or time limits—which we display clearly at the time of offer. We do not automatically apply bonuses to your account; you must opt in. Bonuses are non-withdrawable unless we explicitly state otherwise; they can only be used for gameplay and converted to cash through betting activity according to stated multipliers.

If a dispute arises between you and airbet—regarding a bet outcome, account access, or payment processing—we resolve it through the following process. First, contact our support team via in-app help or email. We review your account history, the disputed transaction, and any relevant game logs. We respond with our findings and proposed resolution. If you disagree, you may escalate to our management team, who will conduct a final review. We keep all dispute records and communication in your account for your reference.

We at airbet maintain a jurisdiction-aware policy: our service is available only where local law permits, and we comply with all applicable regulations in your region.

Our airbet service is subject to the laws of the jurisdiction where we are registered and from which we operate. You acknowledge that you access airbet only in jurisdictions where such access is legally permitted. We do not knowingly serve users in jurisdictions where gambling or sportsbook operations are prohibited. You are responsible for understanding your local laws and confirming that your use of airbet complies with them.

We encrypt all communications between your device and our servers using SSL technology. Your password is hashed and never stored in plain text. We do not sell or share your personal data with third parties except as required by law or to facilitate payment processing. Your transaction history and account information are visible only to you and our authorized support staff.

These terms are in effect from the date you create your airbet account and remain in effect as long as your account is active. We reserve the right to modify these terms with notice; changes take effect 30 days after we announce them. Continued use of airbet after such notice constitutes your acceptance of the updated terms. If you have questions about these terms, our account policies, or payment procedures, contact our support team through the in-app help menu or visit our support portalWe operate during business hours, with extended support during major holidays such as Idul Fitri and Idul Adha