airbet Casino & Sportsbook Data Care

When you open an airbet account, verify your identity, or deposit funds via DANA, e-wallet, or another payment method, we collect personal data essential to operate our platform. This page describes what we collect, how we protect it, and what rights you have over your information.

We at airbet are transparent about data handling. Your email, phone number, legal name, and identity documents are stored securely. Payment details pass through encrypted processors we trust—we never store your card numbers or bank passwords directly. All airbet data on our servers uses SSL encryption, and we apply the same security standards across our sportsbook, live-dealer tables, and slot games.

We know data protection matters. This policy explains our commitments in plain English, covering collection, use, retention, and your rights to access, correct, or request deletion of your airbet information.

What We Collect on airbet

We collect data in three categories: account information, transaction data, and device/usage data. When you sign up for airbet, we ask for your email address, phone number, full legal name, date of birth, and residential address. We require identity documents—a national ID or passport—to satisfy know-your-customer (KYC) requirements set by regulators in Southeast Asia. We store photographs of these documents encrypted; we do not share them with third parties except as required by law.

Device and usage data include your IP address, browser type, device model, and approximate location. If you use our Android APK, we log app version and push notification preferences. We collect this data to improve airbet security, identify unauthorized access attempts, and optimize our platform for different devices and internet speeds.

We do not collect data from social media unless you voluntarily link your airbet account. We do not track your activity outside our platform. We do not sell your data to advertisers or data brokers.

How We Use and Protect Your airbet Data

We use your data to operate airbet: verify your identity, process deposits and withdrawals, settle bets, and respond to support requests. We may also use anonymized data to improve game performance, analyze player preferences, and enhance our sportsbook coverage. We do not use your name or contact details for marketing without your explicit consent, and you can disable all marketing emails from your account settings.

Our airbet servers sit in secure data centers outside Indonesia. We use encryption for data in transit (via SSL/TLS) and at rest (AES-256). We restrict employee access to your data strictly—only our compliance, support, and technical teams can view personal information, and only when necessary. We conduct security audits quarterly and maintain backups in case of data loss.

Third parties may process your airbet data on our behalf. Payment processors (for QRIS, bank transfers) see transaction details. Our cloud-hosting provider stores your account files. Our email service delivers KYC verification requests and withdrawal confirmations. We require all third parties to sign data-processing agreements and maintain security standards equal to ours.

We retain your airbet data as long as your account is active. If you stop using our platform for 24 months, we may delete your data, though we may preserve transaction records to comply with local tax and anti-money-laundering laws. During major holidays such as Idul Fitri and Idul Adhaour data-handling timeline may be slower due to reduced staffing, but we remain committed to the same security and privacy standards.

We do not use cookies to track you across other websites. Our airbet website uses cookies only to store your login session and your sportsbook preferences (e.g., favourite leagues or live-dealer table selections). You can clear cookies anytime from your browser settings; you will simply need to log back in next time you visit airbet.

We at airbet treat your data the way we expect our own data to be treated—encrypted, minimally shared, and deleted when no longer needed.

If you have concerns about how we handle your data, contact our privacy team at [email protected]For general support questions about your airbet account, use the in-app help menu or email our team. We also welcome complaints to relevant regulators in JakartaSurabayaBandungand Medan if you believe we have not respected your privacy rights.

We update this policy periodically as our airbet service evolves. We will notify you by email if we make material changes. Continued use of airbet after an update means you accept the new policy. Our service is available only in jurisdictions where local law permits; you are responsible for confirming compliance with your region's regulations.